bygame Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and bygame ("bygame," "we," "us," or "our"), governing your access to and use of the bygame website, mobile platform, games, and all related services (collectively, the "Platform").

By accessing the bygame Platform, creating an account, making a deposit, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the bygame Platform and close your account if one has been created.

To register and use the bygame Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, as required under Philippine gaming regulations applicable to casino-style online gaming.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gaming is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of bygame or any of its affiliated entities, game providers, or technology partners.
• You must not have been previously excluded or banned from the bygame Platform or any other PAGCOR-regulated gaming platform.
• You must be acting on your own behalf and not as an agent, representative, or nominee of any third party.

bygame reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued Philippine identification card, proof of age, and proof of address. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.

To access the full features of the bygame Platform, you must complete the registration process and create a player account. The following conditions apply to account registration:

• One account per person: Each individual may hold only one bygame account. Registering multiple accounts, whether under the same or different identities, is strictly prohibited.
• Accurate information: You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine mobile number, and valid email address. Providing false or misleading information is a material breach of these Terms.
• Identity verification (KYC): bygame is required to verify the identity of all players in compliance with Philippine anti-money laundering regulations and PAGCOR requirements. You must complete the Know Your Customer (KYC) process by submitting a valid government-issued Philippine identification document before withdrawals can be processed.
• Account ownership: Your bygame account is personal to you and may not be transferred, sold, gifted, or otherwise assigned to any other person.
• Registration by minors: Any account found to have been registered by or on behalf of a person under 21 years of age will be immediately terminated, and any balance held in such account will be forfeited.

bygame reserves the right to decline any registration application at its sole discretion, without obligation to provide reasons for such refusal.

You are solely responsible for maintaining the security and confidentiality of your bygame account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered Philippine mobile number.

• You must not share your login credentials with any other person under any circumstances.
• You must not allow any other person to access or use your bygame account.
• You must notify bygame immediately if you suspect unauthorized access to your account or if your credentials have been compromised.
• bygame will never ask for your password via SMS, email, live chat, or any other communication channel. Any such request should be treated as fraudulent and reported to bygame support immediately.

bygame shall not be liable for any losses, damages, or claims arising from unauthorized access to your account resulting from your failure to maintain the security of your credentials. All transactions completed using your account credentials will be deemed to have been authorized by you unless you have notified bygame of a security breach prior to such transactions occurring.

bygame employs SSL encryption and industry-standard security measures to protect the Platform and player data. However, you acknowledge that no online system is entirely immune to security risks, and you use the Platform at your own risk.

All deposits on the bygame Platform are processed in Philippine Peso (PHP). The following terms apply to all deposit transactions:

• Accepted payment methods: bygame accepts deposits via GCash, PayMaya (Maya), and bank transfers from major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card deposits may also be available subject to your bank's terms.
• Prohibited payment methods: Deposits via cryptocurrency of any kind are strictly prohibited. Credit card deposits for gambling purposes are not accepted, in compliance with applicable Philippine regulations.
• Minimum deposit: The minimum deposit amount is ₱100 unless otherwise specified for a particular payment method or promotion.
• Deposit processing: GCash and PayMaya deposits are typically credited to your bygame account instantly. Bank transfer processing times may vary depending on the sending institution.
• Own funds only: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using funds obtained through illegal means, is strictly prohibited and may be reported to the appropriate Philippine authorities.
• No interest: bygame does not pay interest on player account balances.

bygame reserves the right to refuse, reverse, or place a hold on any deposit that it reasonably suspects to be fraudulent , in violation of these Terms, or otherwise irregular.

Withdrawal requests are subject to the following conditions:

• KYC completion required: You must have completed identity verification before any withdrawal can be processed. bygame will not release funds to unverified accounts.
• Withdrawal methods: Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible. bygame may require withdrawals to be made via bank transfer to a Philippine bank account registered in your verified name.
• Processing time: Withdrawal requests are typically reviewed within one (1) to three (3) business days. Processing times may vary depending on the payment method and volume of requests.
• Minimum withdrawal: The minimum withdrawal amount is ₱500 unless otherwise specified.
• Bonus wagering requirements: Funds subject to active bonus wagering requirements may not be withdrawn until those requirements have been fully satisfied.
• Verification holds: bygame reserves the right to place a temporary hold on withdrawal requests pending additional verification, particularly for large amounts or accounts flagged for review.

bygame reserves the right to withhold withdrawal of funds where there is reasonable suspicion of fraud, money laundering, or breach of these Terms, pending investigation and, where appropriate, referral to the relevant Philippine authorities.

bygame may offer bonuses, free bets, cashback, and other promotional incentives from time to time. The following general terms apply to all promotions unless specific promotion terms state otherwise:

• All bonuses are subject to wagering requirements that must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Bonuses are intended for personal recreational use only. Systematic exploitation of bonus offers, including through the use of multiple accounts or coordinated play, constitutes abuse and will result in forfeiture of all bonus funds and potential account termination.
• bygame reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• In the event of any dispute regarding a promotion, bygame's decision shall be final and binding.
• Bonuses may only be claimed once per player, per household, per device, and per IP address unless the specific promotion terms state otherwise.

Specific terms and conditions for individual promotions will be published on the relevant promotion page and form part of these Terms when accepted by the player.

All games available on the bygame Platform use certified Random Number Generation (RNG) technology and are independently audited for fairness. The following terms apply to gameplay:

• Each game is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of each game before wagering.
• In the event of a discrepancy between the result displayed on your device and the result recorded on bygame's servers, the server record shall be deemed authoritative.
• bygame reserves the right to void any wager placed in error, as a result of a technical malfunction, or in circumstances where the integrity of the game has been compromised.
• The theoretical return-to-player (RTP) percentages for slot games are disclosed in the game information section of the Platform.
• Live casino games are subject to the rules of the specific game variant being played, as communicated by the live dealer and displayed on screen.

bygame does not guarantee that any player will win. All gaming outcomes are determined by chance, and past results do not influence future outcomes.

The following conduct is strictly prohibited on the bygame Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and referral to the appropriate Philippine authorities:

• Registering more than one account or using another person's account.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Attempting to manipulate, hack, reverse-engineer, or otherwise interfere with the Platform's software, games, or security systems.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or place wagers.
• Exploiting software errors, bugs, or glitches. Any winnings obtained through exploitation of a technical error will be voided.
• Engaging in any form of harassment, abusive language, or threatening behavior toward bygame staff or other players.
• Depositing funds obtained through illegal means or using the Platform to facilitate financial crime.

All content on the bygame Platform, including but not limited to the bygame brand name, logo, website design, game interfaces, graphics, text, software, and trademarks, is the exclusive property of bygame or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial recreational gaming purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from bygame.
• Use the bygame name, logo, or trademarks in any manner that could cause confusion or imply endorsement.
• Create derivative works based on any Platform content.
• Use any content from the Platform for commercial purposes.

Any unauthorized use of bygame's intellectual property may result in legal action under Philippine law.

To the fullest extent permitted by applicable Philippine law, bygame's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total amount deposited by you into your bygame account in the thirty (30) days preceding the event giving rise to the claim.

bygame shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect or consequential losses, whether or not bygame was advised of the possibility of such losses.
• Losses arising from interruptions, delays, or errors in the Platform caused by circumstances beyond bygame's reasonable control, including but not limited to internet outages, power failures, or acts of God.
• Losses arising from your failure to comply with these Terms or to maintain the security of your account credentials.
• The content, accuracy, or availability of any third-party services integrated with or linked from the Platform.

Nothing in these Terms shall limit bygame's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation, to the extent such limitation is prohibited by Philippine law.

bygame takes its responsible gaming obligations seriously. The Platform provides the following tools to help players manage their gaming activity:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account.
• Session time reminders: Players may configure reminders that notify them of the duration of their gaming session.
• Cooling-off periods: Players may request a temporary suspension of their account for a defined period.
• Self-exclusion: Players who believe they may have a gambling problem may request permanent self-exclusion from the bygame Platform.

If you are concerned about your gaming behavior or that of someone you know, we encourage you to visit our Responsible Gaming page for resources and support information. bygame strictly enforces the 21+ age requirement and will not knowingly permit minors to access the Platform.

bygame reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading information during registration or verification.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete identity verification within the required timeframe.
• Receipt of a self-exclusion request from the account holder.
• Regulatory requirement or instruction from PAGCOR or any other competent Philippine authority.

Upon termination of your account for cause, bygame reserves the right to withhold any balance pending investigation. Where termination is not for cause, any verified balance in your account will be returned to you via your registered payment method within a reasonable timeframe, subject to applicable withdrawal terms.

You may close your bygame account at any time by contacting customer support. Account closure requests will be processed within five (5) business days.

bygame collects, processes, and stores your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The full details of how bygame handles your personal data are set out in our Privacy Policy, which forms part of these Terms.

By registering on the bygame Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of identity verification, fraud prevention, regulatory compliance, and service improvement.

bygame will not sell your personal data to third parties. Data may be shared with PAGCOR, law enforcement agencies, and other regulatory bodies as required by Philippine law.

bygame reserves the right to amend these Terms at any time. Where changes are material, bygame will endeavor to provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect.

Your continued use of the bygame Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 13.

The most current version of these Terms will always be available on this page, with the effective date clearly indicated at the top of the document.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and bygame, we encourage you to first contact our customer support team to seek an amicable resolution. If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

For disputes relating to the regulatory conduct of bygame's gaming operations, players may also refer the matter to PAGCOR through its official complaint channels.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the bygame support team:

Please note that email addresses displayed on this page are for informational purposes only and are not clickable links. Please copy the address manually into your email client.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.